What we collect
When you place an order or contact us, we collect the information needed to fulfil your request, such as your name, email, delivery address, billing details, and order history. Payment details are processed by our payment providers and are not stored by Serein Ceramics.
How we use information
We use order information to process purchases, provide support, send service updates, and improve our products. We do not sell personal information or use it for unrelated advertising.
Cookies
Our site uses essential cookies for cart and checkout functions and a small preference cookie for the cookie notice. Optional analytics or marketing tools will only be enabled with appropriate consent.
Your choices
You may request access to, correction of, or deletion of your personal information by emailing hello@sereinceramics.com.